People Operations & Office Manager

Job description

We are looking for a passionate and experienced People Operations & Office Manager to support and grow our team in San Francisco!

This is a very diverse and dynamic role with lots of moving parts. You’ll play a key role in AppTweaks’ expansion in the US by working closely with managers to attract, hire, onboard, and develop talent. You will also be responsible for overseeing day-to-day office operations, contributing to our company culture, and keeping our team happy with an amazing work environment. 

On top of that, you have the opportunity to support the Global Marketing team on various projects and initiatives including promoting our employer brand and organizing logistics for local events and conferences.

You’ll be joining the team at a very exciting time where many new HR & Marketing initiatives are implemented to help the company thrive. You will report to Laurie, Chief Revenue Officer, also based in San Francisco.

Your Responsibilities:

Recruitment

  • Partner with hiring managers to understand their recruitment needs, and set up relevant sourcing strategies.

  • Actively participate in recruitment by managing the full recruiting cycle to ensure hiring numbers are achieved with high-performing people in the US.

  • Improve the candidate's experience at each stage of the hiring process by providing a transparent process with high standards where every candidate is treated equally.

  • Continuously adapt and improve the overall hiring process to gain recruitment quality and speed of execution.

Employer Branding & Marketing

  • Work closely with the Marketing team to creatively enhance the employer brand both internally and externally so AppTweak is seen as a great place to work worldwide.

  • Develop external partnerships to increase our visibility by participating in job fairs & events throughout the year.

  • Support the Global Marketing team with local initiatives such as organizing local events, and managing budget and inventory for conference supplies and goodies.

Welcome

  • Provide the best-in-class onboarding experience to make everyone feel at home and engaged from day one.

  • Make sure that our office in San Francisco as well as our US team is equipped with everything they need (tech materials, goodies, etc.)

Office Admin

  • Overseeing day-to-day office operations

  • Gather all official communications from authorities and suppliers. Make sure it reaches and is answered by the right person.

  • Organize team-building events and other initiatives to support our company culture.

HR Admin

  • Support employees as the main point of contact for questions related to payroll, benefits, reimbursements etc.

  • Work in coordination with our payroll service provider, insurance brokers and our BE headquarter to maintain and develop HR processes.

  • Make sure that all information is well updated and maintained in our HR tools (expense management, payroll, insurance management)

For this role, you are required to come to our office in San Francisco on a regular basis.

Requirements

What we expect from you:

Must-have:

  • Bachelor’s degree in Organizational Psychology, Human Resources, or any other relevant field.

  • 1+ year of experience working in Talent Acquisition or HR domain;

  • Team player: you are seeking the added value of team members to achieve more;

  • Strong entrepreneurial mindset: you're hands-on and autonomous. You find creative solutions to problems in a fast-moving environment;

  • Proactive, results-driven, and highly organized;

  • Brilliant communication skills (written & verbal) both with candidates and within an organization;

  • Not afraid to take initiative or wear multiple hats.

  • Challenge the status quo, and provide improvement suggestions to existing processes in order to help various departments grow.

  • Strong active listening skills, and the ability to interact with a broad set of people in a tailored approach.

Nice-to-have:

  • Previous experience in a fast-growing environment and in leading projects including multiple stakeholders,

  • and you love food!

What’s in it for you:

We care about you!

  • An exciting and fast-growing company with a people-first culture. “Diversity” and “work-life balance” are not just buzzwords at AppTweak.

  • Flexibility in your work and opportunities for continuous learning and creative thinking.

  • Supportive and collaborative environment focused on personal growth.

  • Hybrid office/work from home policy (3 days/week at the office)

  • Competitive compensation package

  • 25 days of PTO on top of public holidays and sick days

  • 401K and healthcare benefits including vision and dental

  • 16 weeks of compensation during maternity leave

  • 1 volunteering day every quarter dedicated to helping a San Francisco-based organization

  • Variety of hot & cold drinks and snacks in the office

  • Chance to discover new food recipes, because yes, we love food!

An inspiring environment

  • A unique culture based on 4 values: Learn, Play, Perform, Friendly.

  • Quarterly team-building with the US team

  • Bi-yearly company-wide team building in Europe to meet your colleagues from all over the world.

  • A diverse team within a flat hierarchy: altogether we speak more than 15 languages.

  • A combination of personal and company growth to accelerate your career and help you reach your goals.

  • Regular general team meetings and demo days to make sure everyone is aligned with AppTweak's growth path.


Please note you will need a US valid visa/work permit to be eligible for the role.

✨ Our recruitment process ✨

  • Interview with Madeleine, Head of Talent based in Brussels, to get to know each other and tell you more about AppTweak (45min).

  • Interview with Laurie (CRO) to deep dive into your past experience and learn more about your aspirations (1 hour)

  • A take-home test to evaluate your skills related to the position.

  • Final team fit.