Revenue Operations Associate

Job description

We are looking for a Revenue Operations Associate to join our second-stage rocket ship! 🚀


You'll be joining AppTweak at a super exciting time! As a Revenue Operations Associate, you’ll play a key role in the growth of the company. You’ll be in charge of facilitating new client integration by streamlining the client contract lifecycle (from data collection onwards) and optimizing the contract to the cash value. Your goal is to shorten the contract review and smooth the onboarding process.
 
You will report to the Chief Financial Officer but work closely with the Sales team.


Your responsibilities:

  • Collaborate cross-functionally with different departments (Finance, Sales, IT) to complete all the steps of the onboarding: data collection, data review, and validation.

  • Define, structure and document sales contract processes for efficiency.

  • Leverage current technical stack (Spendesk, HubSpot, Recurly, etc.) to improve finance and sales processes.

  • Support the Sales & Customer Success teams with prospects' and clients’ requests in order for AppTweak to comply with various procurement & onboarding processes.

  • Partner with the Customer Success team during contract renewals phases.

  • Participate in reaching higher confidence in our legal bond with clients by participating in closing calls.

  • Provide continuous learning to the Sales team by implementing regular administrative training sessions aiming to improve contracting processes (new business, existing business, subscription, managed services).

  • Manage client invoicing and payment follow-up: avoid client claims, shorten client payment delay, decrease payment default risk.

Requirements

Must-have

  • Fluent in English;

  • Bachelor’s degree in Business, Finance, Sales or any relevant field;

  • Previous experience in a similar position;

  • Strong entrepreneurial mindset; you're hands-on and able to work autonomously in a fast-moving environment;

  • Rigorous and methodical: you know how to take steps to solve problems when dealing with new situations and you have great attention to detail;

  • Process-oriented: you love creating efficient and streamlined processes;

  • Team player with excellent communication skills; you can manage multiple relationships at a time (both internally and externally);

  • Knowledge in CRM software (e.g. HubSpot, Salesforce, Pipedrive, Zendesk, or other) and MS Office (particularly MS Excel);

  • Data-driven: data doesn’t scare you, you enjoy analyzing data.

Nice-to-have:

  • Proficiency in French;

  • You love food;

  • If you have another unique skill, we’d love to hear more!

Please note you will need a European valid visa/work permit to be eligible for the role.

What's in it for you?

We care about you

  • An exciting and fast-growing company with a people-first culture. “Diversity” and “work-life balance” are not just buzzwords at AppTweak.

  • Flexibility in your work and opportunities for continuous learning and creative thinking.

  • Supportive and collaborative environment focused on personal growth.

  • Hybrid office/work from home policy.

  • 20 paid holidays per year + 12 days RTT on top of the fundamentals (meal vouchers, annual “éco-chèques”, hospitalization & group insurance, end-of-the-year bonus, etc.)

  • Fresh fruits, nuts, and snacks self-serve in the office.

  • 1 volunteering day every quarter dedicated to helping a Brussels-based organization.

  • Chance to discover new food recipes, because yes, we love food!

An inspiring environment

  • A unique company culture based on 4 values: Learn, Play, Perform, Friendly.

  • A diverse team within a flat hierarchy. Altogether we speak more than 15 languages.

  • Bi-yearly company-wide team building in Europe to meet your colleagues from all over the world.

  • A combination of personal and company growth to accelerate your career and help you reach your goals.

  • Regular general team meetings and demo days to make sure everyone is aligned with AppTweak's growth path, mission and vision.

✨ Our recruitment process ✨

  • A first video call with Madeleine, our Talent Acquisition Specialist, to get to know each other and tell you more about AppTweak (40")

  • A video interview with Guillaume (Chief Finance Officer) to deep dive into your past experience and learn more about your aspirations (1 hour).

  • An exciting take-home test to evaluate your skills related to the position.

  • Test debrief with Guillaume and Laurie (Chief Revenue officer) to share the feedback and answer the remaining questions you might have.