Account Manager (US)

About AppTweak

AppTweak is the trusted App Store Marketing & Intelligence Platform for mobile leaders worldwide; we provide innovative solutions that help apps and games optimize their App Store presence and increase downloads. For 10+ years, companies including Uber, Adobe, and Zynga have trusted our unique metrics, actionable insights, and expertise to make informed decisions and achieve long-term success in the competitive mobile market.

Driven by data science and a human-centered approach, AppTweak is recognized for its innovative features and rapid growth. We have been awarded “ASO Tool of the Year” and “App Data Platform of the Year” by the App Growth Awards, and have been four times recognized as one of the fastest-growing technology companies by Deloitte Belgium.

Today we are a team of +100 people based in 8 offices around the globe (Brussels, San Francisco, Bengaluru, Tokyo, Seoul, London, Montreal and Beijing) supporting more than +2,000 customers worldwide, including Uber, Adobe, and Zynga, etc. We’re gearing up for fast growth and are looking for ambitious individuals to join our team!

About the role

We’re on the hunt for a results-driven Enterprise Account Manager to fuel our rapid growth. In this role, you’ll be at the forefront of building and nurturing high-impact relationships with our enterprise clients, driving significant revenue growth by unlocking upsell and cross-sell opportunities. Your efforts will not only enhance customer satisfaction but also play a crucial role in hitting and exceeding our ambitious revenue targets. If you’re ready to make a real impact in a fast-paced environment, we want to hear from you!

Location: San Francisco, CA

Key Responsibilities:

• Drive Revenue Expansion: Take ownership of managing and expanding relationships with our high-value enterprise clients. Your goal? To exceed sales targets through strategic account management and client engagement.
• Unlock Growth Potential: Identify and seize upsell and cross-sell opportunities within your account portfolio, ensuring our clients leverage the full power of AppTweak’s solutions.
• Cultivate Strategic Partnerships: Position AppTweak as a trusted partner in your clients’ growth journeys, ensuring long-term loyalty and mutual success.
• Ensure Renewals: Collaborate closely with our Customer Success and App Growth Consultants to secure enterprise account renewals, maintaining a strong revenue stream.
• Engage and Empower Clients: Conduct regular check-ins, Quarterly Business Reviews (QBRs), and product demonstrations to keep clients informed, satisfied, and ready to grow.
• Collaborate Across Teams: Work seamlessly with Sales, Marketing, and Product teams to ensure a unified approach to customer success and retention.
• Represent AppTweak: Be our brand ambassador at major mobile marketing conferences, showcasing our expertise and building our presence in the industry.
• Monitor and Report Performance: Track account performance, analyze key metrics, and prepare strategic reports to inform decision-making and drive continuous improvement.

Requirements:

• Educational Background: Bachelor’s or Master’s degree in Business, Communication, Marketing, Sales, or a related field.
• Experience: 2+ years of proven success in Account Management, preferably in the mobile industry, with a strong track record of hitting and exceeding targets.
• Relationship Builder: You excel at building and maintaining long-term relationships, with a deep understanding of customer needs and a knack for anticipating them.
• Growth Mindset: You’re commercial, hungry, resilient, and ready to thrive in a fast-paced environment, with a commitment to continuous learning and improvement.
• Communication Mastery: You have excellent communication, presentation, and writing skills, capable of building trust and driving transparency with clients.
• Curiosity & Creativity: You’re passionate about mobile marketing and eager to expand your knowledge in mobile app growth.

What's in it for you?

• Global Team Building: Join our annual company-wide event in Brussels, Belgium, and connect with colleagues from around the world (we speak 15+ languages!).

• Diverse & Inclusive Culture: Work within a flat hierarchy where diversity and work-life balance are truly valued.

• Exciting Industry Connections: Engage with leading mobile businesses across various verticals, expanding your professional network.

• Flexible & People-First Environment: Enjoy a work culture that prioritizes your well-being, with opportunities for continuous learning and creative exploration.

• Foodie Heaven: Share your passion for food with a team that loves discovering new recipes as much as you do!

Our recruitment process

• Initial Call: A video chat with our HR representative to get to know you and share more about AppTweak.

• In-Depth Interview: Meet with the hiring manager to dive into your experience and career aspirations.

• Skills Assessment: Showcase your expertise through a targeted assessment.

• Final Chat: A conversation with our CEO to discuss your future at AppTweak.